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Terms of service

Terms of service

COD Policies

  • In Cash on Delivery, you'll have to pay the order amount directly to the courier partner at the delivery time, instead of paying in advance.
  • Our logistics partner should have your delivery address. To ensure delivery, please enter the validity pin code.
  • Please pay cash or online only. Do not send cheques or Demand Drafts to the courier staff.

You can cancel your order within 3 hours after placing it. After that, it will be processed and shipped.
Report an Intellectual Property Right Violation
In the event if You believe Your intellectual property rights have been violated in any manner through the Website, please write to us at poojacarts@gmail.com. poojacarts will make its best efforts to safeguard your interest. But in any case poojacarts will not be liable for violation of your Intellectual Property Right by availability of any third party goods or services which are sold on poojacarts website. Please also note that in the event of any claim of the violation of intellectual property right raised against poojacarts, then it also reserves its rights to defend the said claims wherever poojacarts deems it appropriate.

  • poojacarts – Grievance Officer

This page has been published in compliance with Rule 3(11) of the Information Technology (Intermediaries Guidelines) Rules, 2011 ("IT Rules"). This rule mandates the disclosure of the Grievance Officer's name and contact details on the website. This information is provided to facilitate users or victims who may suffer due to a violation of Rule 3, as outlined in our Privacy Policy and Terms of Use, by any other individual. If you believe there has been a violation, you can reach out to us and notify us of your complaints.

Additionally, as per Rule 3(4) of the IT Rules, we are committed to acknowledging or responding to any communication related to the violation of Rule 3 within 36 hours. We also ensure that all complaints will be addressed and resolved within 1 month from the date of receipt.

For any concerns, complaints, or queries regarding the website or our services, you can get in touch with our Customer Support Officer:

Company Name: poojacarts

Contact: Contact details of the Customer Support Officer
Contact No. +91 9702772559

None of the provisions of the User Agreement shall be deemed to constitute a partnership or agency between you and poojacarts and you shall have no authority to bind poojacarts in any manner whatsoever.

In the event that any clause in the Terms of Use Agreement is deemed invalid, void, or unenforceable for any reason, such clause will be considered separable. Its invalidity will not impact the validity and enforceability of the remaining clauses within the User Agreement.

This Agreement represents the complete understanding and agreement between You and poojacarts concerning its subject matter. You are not permitted to assign or transfer this User Agreement, along with the rights granted hereunder, to any third party. However, www.poojacarts.com may transfer its rights and obligations (referred to as "assign") under this Agreement without Your prior express consent, as long as the assignment is done on the same terms as stated in the Agreement.

poojacarts reserves the sole discretion to modify these Terms and Conditions at any time. Such changes will be posted on the website and become effective immediately upon posting. By continuing to use the website after the changes have been made, you are agreeing to abide by all the updated Terms and Conditions.

If you ever have any query regarding our privacy policy please feel free to contact us at:poojacarts@gmail.com

Regards
Poojacarts Team